Download the latest Oxygen Cloud desktop client for Windows or Mac - Click here!
For Windows, Just double-click the installer, and allow the installation when Windows asks! For Mac, Double click the DMG, then run the installer and enter your machine massword when OSX asks!
Most likely! If you're running Windows 7 or 8, or OSX 10.7 "Lion" or higher, you should be good to go! You can try running Oxygen Enterprise on XP, but it is untested and unsupported.
Browse and open files in the Oxygen Enterprise folder just as you would a normal folder. However, files are not synchronized and folders are not expanded until you need them. An unexpanded personal folder is shown as .cloudfx, an unsynced file is shown as .cloudx, and an unexpanded shared space is shown as .space. Not automatically syncing all of your data dramatically accelerates file access and is one of the greatest benefits to using Oxygen Enterprise
To open a file, double-click the file like you would a normal file. Oxygen Enterprise automatically synchronizes and opens the file. Once synchronized, a file is physically on your desktop and immediately available to use, even when you are offline.
To browse a folder/space, double-click the folder like you would a normal folder/space. Oxygen Enterprise automatically expands and opens it.
Note: You must have a network connection to storage to synchronize files and expand folders.
To unsync a file or a folder, just right click it, and select "Oxygen Enterprise > Unsync" - Voila! You have your disk space back, and your files are still safely stored in the cloud!
If you want to share a file to someone who isn't (for some crazy reason) using Oxygen Enterprise, just right click the file, and select Oxygen Enterprise > Share Link, then select the options you want, and either copy the link to your clipboard to share later, or email it to the person you want to share with!
Can I use both clients at the same time?
If you want to keep using OxygenV2 while you get used to Oxygen Enterprise, you can keep both clients installed - we don't recommend running them at the same time (and Oxygen Enterprise will ask you to close V2 when you start it up), but you can keep both installed and switch between them.
Recommendations before uninstalling OxygenV2
Make sure all your files are synced and you don't have any alerts! If you do have any alerts that you can't clear by retrying sync, get in touch with our Support team, and we'll help you out!
How to uninstall OxygenV2?
If you're on a Mac, just drag the app to the trash! If you're on Windows, you can uninstall via Programs and Features in the control panel, or by running "Uninstall OxygenV2" from the start menu!
Things we don't recommend syncing...
There aren't a whole lot of things in this list, but as a general rule, you'll want to avoid keeping live database files (like QuickBooks, or your Outlook PST file) in Oxygen Enterprise - since these files can change hundreds of times a second, and Oxygen wants to keep all versions of your files safe, this can rapidly lead to running out of storage space, and saturating your network connection.
Don't move spaces around on your desktop
Since shared spaces can be on different servers in different datacenters (in different countries!), and some might be on private storage, while others are on Oxygen Cloud owned storage, you won't be able to move spaces around, or nest spaces within other spaces. The client will let you know if you're trying to do this, and won't let you, so if you keep moving a folder around only to have it bounce right back to where it started, make sure you're not trying to move a space!
Deleting .cloudfx and .cloudx files will delete your actual files
If you delete a .cloudfx or .cloudx file, you're telling the cloud that you want to delete the real file! Make sure that you don't accidentally wipe out your files by deleting the cloud files!
Talk to us now and let us help you get everything sorted out.
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